Cisco

Kick-start your career with a Cisco certification!

Cisco

Cisco, the worldwide leader in technology that powers the Internet, has partnered with Certiport to create the Cisco Certified Support Technician (CCST) certification program.

This program includes three certification exams designed to validate work-ready skills and knowledge to help learners find a job in the field of end user support, networking, and cybersecurity. Earning a Cisco Certified Support Technician certification showcases the learner’s skillset to employers, telling them they are ready to roll up their sleeves on day one.

The CCST IT Support, CCST Networking, and CCST Cybersecurity exams were created by a team of subject-matter experts from diverse careers and industries (including Cisco employees, networking and cybersecurity professionals, hiring managers, professors, teachers, and the experts at Certiport) to ensure these certifications effectively bridge the gap between education and the skills and knowledge needed to succeed in the workplace. It helps prepare learners for high-demand roles in tech support, networking, and cybersecurity, including analysts, auditors, support specialists, and technicians.

Learners that earn the Cisco Certified Support Technician certifications are expected to have the required knowledge and work-ready skills necessary to launch a career in IT support, networking, and cybersecurity, through at least 150 hours of instruction. The Cisco Certified Support Technician program comprises these certifications: Cisco Certified Support Technician IT Support, Cisco Certified Support Technician Networking and Cisco Certified Support Technician Cybersecurity.

Certify with Cisco Certified Support Technician

The Cisco Certified Support Technician certification program from Certiport consists of three exams, CCST IT Support, CCST Networking, and CCST Cybersecurity. These exams validate work-ready skills and knowledge for entering and advancing in three of the most in-demand IT fields.  

  • IT Support Job Tasks and Responsibilities
  • Hardware Issues
  • Connectivity and Resource Access Issues
  • Operating System and Application Issues
  • Common Threats and Preventions
  • Job Tools

  • Networking Standards and Concepts
  • Addressing and Subnet Formats
  • Endpoints and Media Types
  • Network Infrastructures
  • Diagnosing Problems
  • Network Security

  • Essential Security Principles
  • Basic Network Security Concepts
  • Endpoint Security Concepts
  • Vulnerability Assessment and Risk Management
  • Incident Handling

Want to try a demo version of one of the Cisco Certified Support Technician exams?  Click on the links below:

CCST IT Support

CCST Networking

CCST Cybersecurity